Check the list below for tips and tricks to help in reaching your full potential when using Baresuare:
Invite your teammates to join Baresquare and start collaborating
Start the day by reviewing new tickets (on Baresquare, Slack or e-mail inbox).
Assign tickets to appropriate stakeholders for clear ownership. Once a logic is defined, set default assignees.
Define priority by letting your team know when an action is required and define its urgency.
Add label tags to group together relevant issues (eg. "Budget boost", "Tagging issue", "Bot traffic", etc.). This will help you filter these cases in the future.
Resolve tickets that do not require further action for easier filtering of open issues. Do not forget to add a resolution comment. This helps our machine learning algorithm get smarter over time to improve predictions and recommendations.
Build a Knowledge base:
Collaborate on Baresquare for better storage of context.
Add comments to describe incidents and root causes for future reference (incl. new team members' onboarding).